Frequently Asked Questions
Livingstone Clan Crest BadgeClan Livingstone Shop from Highland Clans Jacket
Advice Line
0845 871 0845


 Clan Home
 Highland Clans
 Shipping
 BFPO - VAT
 Links
 Site Map

 

 

Can you give me a quote?

You can easily determine this by adding the goods you are interested in to the basket and proceeding to checkout.

This is all visible before you complete any personal details and you can proceed with your purchase or abandon the transaction.

Any appropriate discounts are shown automatically.

Only if you are ordering over a dozen items is it worthwhile asking if there are any special rates available. For instance if we order a 60 metre length of tartan we do get a discount and we would be happy to pass this on.

How much will it cost to send an item?

You can easily determine this by adding the goods you are interested in to the basket and proceeding to checkout.

On the first page of the checkout you are asked to select the invoice location and the shipping destination. On the next page you will see the default shipping charge. If there are alternative shipping options they are shown at the bottom of the page. This is all visible before you complete any personal details and you can proceed with your purchase or abandon the transaction.

Do you ship to my country?

You can easily determine this by adding the goods you are interested in to the basket and proceeding to checkout. On the the first page of the checkout you will see a dropdown list of the countries we currently ship to.

For the most part these countries are those where we are informed that the risk of credit card fraud is low and that the goods are likely to to arrive at their destination in good order. If you feel that you live in a country where that is the case and that is not listed we will consider adding that country to the list.

What is the best way to contact you?

For the best means of contacting us see Contact Us